Service Policies

Learn about Service Policies

We strive everyday to earn the confidence and trust of our clients by meeting and exceeding their expectations of quality and service. Your satisfaction is our utmost concern at Segner’s Jewelers.

Returns and Exchanges
Most returns are accepted for exchange or in-store credit within thirty days of purchase as long as they are in their original condition and box with warranty cards and instruction book intact.

Special Orders
All sales are final on special orders and clearance items, and therefore, no refunds are permitted in these events

Credit Cards
Master Card, American Express and Discover cards are accepted. Financing available.

Layaways
We offer interest free layaways up to 6 months, as long as a payment is made every thirty days. Layaway payments are refunded if the layaway is cancelled within the first thirty days. If the layaway is cancelled after thirty days the payments will be credited to the customer’s account and can be used for future purchases.